CUSTOMER SATISFACTION ASSESSMENT

In a transparent, responsible and balanced manner, PROMETAL applies professional tactics in its functional practice to provide high quality goods and services in the field of ventilation, air conditioning and commercial, industrial, residential heating.

"The satisfaction of our customers is reflected in the feedback we seldom receive.

Our collaborators' opinion is very important for the continuous improvement of the quality of our services. Out of the desire to permanently live up to your expectations, please fill out and send us the questionnaire below. Thank you in advance for your time and we will ensure that your statements are taken into account.."

                                                                                                                                                                                                          CATALIN FECIORU, Prometal Manager.

Fill in the form by ticking the corresponding box at the preferred answer for each field. In the end, press “send” for delivery. Thank you for your time!

In collaboration with PROMETAL, you are part of CATEGORY:

Distributor
Plumber / Fitter
Service Provider
Self-employed person
Reseller
Sub-contractor
Supplier First

Within the company you come from, you are in the category:

Supplier First
Comercial agent
Middle Management
Sub-contractor

The PROMETAL collaboration period with your company is:

Over 10 years
5-10 years
1-5 years
0-1 years

How did you become a collaborator of PROMETAL:

Recommendation
Fairs and Exhibitions
Internet

The most relevant features of PROMETAL

Which other suppliers are considered to be similar to PROMETAL (for mercheological quality and diversity):

I. PERSONAL EVALUATION

Proposals to improve staff performance:

II. EVALUATION SERVICES

ANSWERS TO Bid Requests, NEW Product Information / Stock Liquidation ... etc:

CONTRACT procedure:

MODALITIES AND TERMS OF PAYMENT:

Billing Service:

DELIVERY Service (Internal Document Circuit + Commodity Input):

TRANSPORT / LOGISTICS Service:

Complaints solving:

MARKETING services (media coverage, promotion, product exposure and company):

Proposals to improve services:

What media channels to promote products recommended to PROMETAL

Internet
Specialized Magazines
Written press
Outdoor advertising
Fairs and Exhibitions
Leaflets, catalogs
Radio and TV materials

III. PRODUCT ASSESSMENT

QUALITY:

PRICE:

VARIETY - DIVERSITY:

AWARD GRANTED:

Proposals to improve product offer:

IV. COMPANY EVALUATION

SUPPLIER IN THE FIELD OF BUILDING MATERIALS:

THE FUNCTIONAL FLOW OF THE DEPARTMENTS IN THE COURSE OF THE ACTIVITY:

THE PROGRAM OF OPERATION:

LOCATION OF THE COMPANY (IN TERMS OF LOCATION AND ACCESS TO THE AREA):

Proposals to Improve Product Bidding:

Please provide us with a characterization, which is to be displayed in our portal at the Customer Voice section:

V. Personal Data

Your first name and surname

Function occupied

Your Company

E-MAIL

Open cell ceilings

Open cell ceilings
by PROMETAL

Details
Strips ceilings

Strips ceilings
by PROMETAL

Details
Ceilings with sight structure

Ceilings with sight structure
by PROMETAL

Details
Ceilings with concealed structure

Ceilings with concealed structure
by PROMETAL

Details

METAL CEILING ADVANTAGES:

10 years

experience

100.000 square metters;

production capacity

500+

satisfied customers

500+

portfolio projects

300+

product types

1 purpose:

CUSTOMER SATISFACTION

CONTACT

we are ready to take any request.

if you want to know more about our products and services, please contact us.

SC PROMETAL SRL

(office, factory, warehouse)

Soseaua de Centura a Mun. Bucuresti, Nr. 103
Popesti Leordeni, Judet ILFOV, 077160, Romania

Phone:

(004) 021.5296.200

On charge: Catalin FECIORU
Cell-phone: (004) 0722.85.57.82

Email:

office@prometalsrl.ro



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